INFO 2009 24th to 26th June 2009, Dublin Castle, Ireland.

I have great pleasure in inviting you to attend the Annual Conference of the International Network of Financial Services Ombudsman Schemes which is being held in Dublin Castle from 24 - 26 June 2009.

This is the first time that Ireland will be hosting this most prestigious Conference.

In these turbulent financial times, the Financial Services Ombudsmen worldwide play a crucial role in ensuring that Complainants, who feel they have not been treated properly or have been mis-sold products, have an alternative out-of-court and speedy resolution process available to them.

Since we last met in New York in September 2008, the landscape of the financial services sector has changed dramatically. In that regard, we hope that this Conference will re-focus us all as to what we are about and help to ensure that the role of the Financial Services Ombudsman is fully appreciated. Indeed, we are at a crossroads, as Financial
Service Providers, as consumers of financial service products and as Ombudsmen.

I look forward to welcoming you all to Dublin in June 2009 and I hope that you will enjoy our traditional Irish hospitality during your visit.

Joe Meade
Financial Services Ombudsman
www.financialombudsman.ie

 

Abbey Conference Services has been appointed to assist the Financial Services Ombudsman with registration, accommodation, transport, social programmes and any general queries.